Best practice demo

Usage guidance

Overview

Boost credibility and engagement

The Quote Carousel displays quotes and key messages as scrollable cards. It’s an effective way of building social proof and keeping visitors engaged. 

Each carousel card supports a headshot and a text box. Adding a headshot allows you to attribute a quote to a specific individual, boosting the credibility of the message. Meanwhile, a headshot draws the eye, making it more likely the message will be read. 

You can also use the Quote Carousel to highlight important messages without attributing them to an individual. 

When to use 

  • You have a pithy quote from multiple stakeholders, such as team members and clients 
  • There are several key messages you want to highlight 

When not to use 

The Quote Carousel requires a minimum of two cards to function. If you only have one quote or message to share, use the Quote component instead. 

How to use it

Step 1: Write the heading 

The heading should motivate users to engage with the carousel. For readability, the heading should be no longer than a single line. Use a maximum of eight words (or 50 characters).

Step 2: Create a carousel card

To create a new carousel card, select ‘add quote carousel item’. 

Image of add quote carousel button

Add your message to the ‘quote’ text field. Make sure the quote sounds like something someone could believably say. Read the quote out loud to check it passes the test. 

Quotes should be no more than 30 words. For longer testimonials of up to 95 words, use the Case Studies Carousel. 

Step 3: Add the author’s credentials 

When attributing a quote to an individual, provide the following personal details:

  • Name and job role: use the ‘author name’ text field
  • Place of work (internal or external business): use the ‘designation’ text field

Author name and designation text fields

Optional step: Create a CTA button

You can link to a relevant website, like the stakeholder’s LinkedIn profile. 

Use the ‘URL’ text field to add the link. 

URL text field

Then add button copy using the ‘link text’ text field. 

Link text text field

Your button copy must follow UX best practices. Effective button copy is clear and actionable. For example:

  • Find out more

Step 4: Choose a headshot of the stakeholder

The headshot of the stakeholder should look professional. This includes both their expression and their clothes. The photo should also be taken in front of a plain white background. 

See the recommended image specifications below for more information. 

Step 5: Create another carousel card

The Quote Carousel must contain at least two carousel items. 

To create a new carousel card, repeat steps 2 to 4. Then save the page. 

Recommended image specifications

The Quote Carousel is not a responsive component. This means that the image must fit the component precisely to display correctly. 

To prevent the image from appearing distorted, follow the recommended image requirements:

FormatOrientationDimensionsFile size 
JPGSquare

Width: 700px
Height: 700px

 

<100KB 

For more information about uploading images to the CMS, see the ‘Image basics’ advice.

Do’s and don’ts

  • Do

    • Add at least two quote carousel cards

      You won’t be able to save the page with a single card. 

    • Put your strongest quote first

      The first quote is always visible. So make it a good one. 

    • Check the quote sounds believable

      Read the quote out loud to check it sounds like something someone would actually say. 

  • Don't

    • Don’t use more than 30 words

      Check the page in mobile view to make sure the quote is short enough. If you need to scroll to read the whole quote, it’s too long.